Part 2: Pivot Point: Creating Tourism Plans That Withstand Change

We've all had to become experts at pivoting with change these past few years, and that's why it's critical to develop plans for an unknown future. That means not just succeeding in challenging environments, but also capturing what's been working. In this multi-session program, Shawn will lead a discussion among DMO executives on their chief challenges and explain how to build a strategic plan that not only holds team members accountable but also pivots when change enters the picture.