2020 Schedule of Events

Take a look at this year's schedule.

 

Speaker Time & Location Session
8:00am to 11:00am
Devos Place Convention Center
Recital Hall
Other
Advance registration required. Register here to participate. 
Give back to the community with Heart of West Michigan United Way by assembling literacy kits for parents and teachers to use...
11:00am to 5:00pm
Amway Grand Plaza Hotel

Other
11:00am to 6:00pm
Devos Place Convention Center

Networking
Sponsored by
Stop by the Destiny and Mercury Awards Lounge to view our digital awards gallery that showcases submissions from the top three finalists in each category. Award winners will be announced on Tuesday, August 25, at ESTO's Awards Dinner and Presentation.
12:00pm to 4:00pm
Amway Grand Plaza Hotel

Closed Meeting
Sponsored by
The Destinations Council Board of Advisors' meeting is a time for members to review programs and services, discuss strategy and connect on critical policy issues.
Destinations Council board members only.
1:00pm to 5:00pm
Amway Grand Plaza Hotel

Closed Meeting
Sponsored by
This meeting for the National Council of State Tourism Directors is a time for members to review programs and services, discuss strategy and connect on critical policy issues.
NCSTD members only.
Speaker Time & Location Session
8:00am to 5:00pm
Amway Grand Plaza Hotel

Networking
8:00am to 6:00pm
Amway Grand Plaza Hotel

Other

8:00am to 6:00pm
Devos Place Convention Center

Other
8:00am to 6:00pm
Devos Place Convention Center

Networking
Sponsored by
Stop by the Destiny and Mercury Awards Lounge to view our digital awards gallery that showcases submissions from the top three finalists in each category. Award winners will be announced on Tuesday, August 25, at ESTO's Awards Dinner and Presentation.
9:00am to 12:00pm
Amway Grand Plaza Hotel

Closed Meeting
NCSTD members only.
10:15am to 11:45am
Devos Place Convention Center

General Session
Sponsored by
Join the Destinations Council for their annual Ideas and Inspiration session! Learn about the council’s recent engagement programs and newly-released advocacy tools. Then, engage in a discussion with U.S. Travel staff about U.S. Travel’s latest key policy issues. Finally, participate in a moderated...
12:00pm to 1:30pm
Devos Place Convention Center

Concurrent Session
1:45pm to 4:00pm
Devos Place Convention Center

Concurrent Session
2:15pm to 4:00pm
Devos Place Convention Center

Concurrent Session
4:15pm to 4:45pm
Devos Place Convention Center

Networking
  • Linda
    Nazareth

5:00pm to 6:00pm
Devos Place Convention Center

General Session
Sponsored by
From global economics to climate change to transformed demographics, the travel industry is being buffeted by forces that are creating challenges - and opportunities. In this presentation, economist and futurist Linda Nazareth looks at the trends re-making the industrial landscape, with a view to...
6:00pm to 7:30pm


Networking
Sponsored by
Join us for a delightful summer evening in Grand Rapids. ESTO attendees will enjoy a stunning view of the Grand River and the city paired with some entertainment. Drinks and light hors d'oeuvres will be served. 
Speaker Time & Location Session
7:00am to 4:00pm
Amway Grand Plaza Hotel

Other

7:00am to 4:00pm
Devos Place Convention Center

Other
7:00am to 6:00pm
Devos Place Convention Center

Networking
Sponsored by
Stop by the Destiny and Mercury Awards Lounge to view our digital awards gallery that showcases submissions from the top three finalists in each category. Award winners will be announced on Tuesday, August 25, at ESTO's Awards Dinner and Presentation. 
7:45am to 8:30am
Devos Place Convention Center

Networking
8:45am to 9:30am
Devos Place Convention Center

General Session
  • Bonin
    Bough

9:30am to 10:30am
Devos Place Convention Center

General Session
10:30am to 10:50am
Devos Place Convention Center

Networking
11:00am to 12:00pm
Devos Place Convention Center

Concurrent Session
12:00pm to 1:30pm
Devos Place Convention Center

Networking
1:45pm to 2:15pm
Devos Place Convention Center

General Session
2:15pm to 3:00pm
Devos Place Convention Center

General Session
Sponsored by
3:00pm to 3:20pm
Devos Place Convention Center

Networking
3:30pm to 4:30pm
Devos Place Convention Center

Concurrent Session
4:45pm to 6:00pm
Devos Place Convention Center

General Session
Speaker Time & Location Session
7:30am to 2:00pm
Amway Grand Plaza Hotel

Other

7:30am to 2:00pm
Devos Place Convention Center

Other
7:30am to 7:00pm
Devos Place Convention Center

Networking
Sponsored by
Stop by the Destiny and Mercury Awards Lounge to view our digital awards gallery that showcases submissions from the top three finalists in each category. Award winners will be announced on Tuesday, August 25, at ESTO's Awards Dinner and Presentation. 
8:00am to 8:45am
Devos Place Convention Center

Networking
9:00am to 10:00am
Devos Place Convention Center

General Session
10:00am to 10:20am
Devos Place Convention Center

Networking
10:30am to 11:30am
Devos Place Convention Center

Concurrent Session
11:45am to 1:15pm
Devos Place Convention Center

Networking
Sponsored by
Enjoy lunch with your colleagues and hear about plans for ESTO 2021 from the future host city and state. The winner of the Meredith Travel Marketing Scholarship and State Tourism Director of the Year will also be announced.
 
1:30pm to 2:30pm
Devos Place Convention Center

General Session
2:30pm to 2:50pm
Devos Place Convention Center

Networking
3:00pm to 4:00pm
Devos Place Convention Center

Concurrent Session
6:00pm to 6:45pm
Devos Place Convention Center

Networking
6:45pm to 9:15pm
Devos Place Convention Center

Networking

Content like past webinars, attendee contact information and certain presentations are restricted. For access, contact esto@ustravel.org.