Privacy Policy

Last updated and effective: April 2025

U.S. Travel Association (“U.S. Travel”, “We” or “Us”) takes your privacy seriously. Our Privacy Policy explains what personal information we collect from and about you when you engage with us on our websites, with content we have posted to social media, or directly with us by email, text message or in-person, and how we may use or share this information. Our websites include ustravel.org, ipw.com, esto.ustravel.org, travelworksforamerica.com, journeytoclean.com and dailygetaways.com or any other websites owned or operated by U.S. Travel, such as (collectively, the “Site” or “Sites”).

All terms not otherwise defined in this Policy are defined in our Terms of Use. By using the Sites or the services provided through this Sites (the “Services”), You acknowledge that We may collect information about you, and use and disclose such information as described in this Privacy Policy. Your use of the Sites or Services indicates your acceptance of the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use of Sites or Services. This Privacy Policy is incorporated into the U.S. Travel Terms of Use.

This Policy may change from time to time. The date listed above indicates when this Policy was last reviewed or updated. Your continued use of the Sites after We make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Information We Collect
When you visit our Sites or use our Services, we may collect personal information from you directly or indirectly. We may collect the following categories of personal information from you:

  • Identifying Information: can include your name, company, title, Member ID, and username/password if you create an account.
  • Contact Information: includes your email, phone, address.
  • Payment Information: such as credit card if you make a purchase from Us.
  • Marketing Preferences: includes information like the newsletters that you have subscribed to.
  • Technical Information: could include your IP address, browser type, time zone settings, and location.
  • Other Information: that you share with us, such as when you engage with us on social media or engage with our Chatbot.

How We Use Information
We use your personal information to provide you with our Sites and Services. Specifically, we may use your personal information for the following business purposes:

  • To provide our Sites and Services.
  • To manage your membership.
  • Marketing.
  • Conduct surveys, contests and promotions.
  • Process transactions.
  • Respond to your questions and comments.
  • Perform analytics to evaluate how the Sites and Services are being used and to make improvements.
  • Customize our Sites and Services.
  • Protect our rights and property.

How We Share Your Information
We may share your information with a limited group of third parties for the business reasons listed above, and to include:

  • Our service providers and vendors, who may only use your information to perform a specific service for Us.
  • With event co-sponsors and partners, for example, when you sign up for a co-sponsored event. These third-parties may use send you marketing material about similar events and opportunities.
  • With promotional partners.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by Us when you provide the information.
  • If We believe in good faith that such disclosure is necessary to: (a) resolve disputes, investigate problems, or enforce our Terms of Use; (b) comply with applicable laws or respond to requests from law enforcement or other government officials; or (c) protect or defend the rights or property of U.S. Travel, you, or third parties. This includes, without limitation, exchanging information with other companies and organizations for fraud protection.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of U.S. Travel’s assets.
  • To enforce or apply Our Terms of Use or terms of sale of goods or services, and other agreements, including for billing and collection purposes.

How You Can Manage Your Information / Your Rights
If you are a registered user of our Services, we provide you with tools and account settings to access, correct, delete, or modify the Personal Information you provided to us. If you have granted us consent to access and use your personal data, you can withdraw that consent at any time.

You can also permanently delete your account. If you follow the instructions here, your account will be deleted within ten (10) business days. Keep in mind that third parties may still retain copies of your Personal Information even after you have deleted your account with U.S. Travel Association.

Depending on your location, you may have the following rights:

  • Access
  • Correction
  • Deletion
  • Portability
  • Withdrawal of Consent
  • Object or request to restrict processing

Emails/Newsletters
It is our intention to only send You email communications that You want to receive. Every time You receive an email, You will be provided the choice to opt-out. You may also opt-out by emailing [email protected].

Please note: U.S. Travel will never send You an email requesting your password, credit card number, or social security number. If You receive an email asking for this personal information, it is fraudulent.

Retention of Information and Materials
We retain the Personal Information for only as long as is reasonably necessary to achieve the purposes for which you have provided it, to protect our rights, or to fulfill legal obligations.

Grounds for Use of Personal Information

  • Performance of a Contract: Necessary to enter into or fulfill a contract with you (e.g., registration for IPW or ESTO).
  • Legitimate Interests: Necessary for our legitimate interests consistent with our products and services.
  • Consent: We may collect and share your information with your explicit consent.

Digital Technologies
Our Sites use “Cookie” technology. Cookies are encrypted strings of text that a website stores on a user's computer. We use Session Cookies (deleted once you close your browser) and Persistent Cookies (remain until deleted or expired). We also use pixel tags and social media pixels (Facebook, Twitter, LinkedIn) to track visits and tailor advertising.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics and heatmaps. For more information, visit the Microsoft Privacy Statement.

Securing Your Information
We use commercially reasonable security measures to protect personal information, including secure servers and firewalls. However, no one can provide an absolute guarantee of security on the Internet. You understand that U.S. Travel makes no warranty that our Sites are invulnerable to all security breaches.

Other Sites
U.S. Travel is only responsible for the Privacy Policy and content of its own Sites. We are not responsible for the privacy practices of non-U.S. Travel websites that You may access via links from our Sites.

Legal Issues
This is a United States website and is subject to laws of the United States and the District of Columbia.

Personal Information of Children Under Age 18
The Sites are intended for adults aged 18 and older. If you are not an adult, please do not use our Sites or provide us with any Personal Information.

Your California Privacy Rights
California residents may annually request information about the personal information We have disclosed to third parties for direct marketing purposes. Please submit your request to the email or mailing address below.

Contacting U.S. Travel About Privacy Issues
If You have any comments, suggestions or questions, please contact us:

Email: [email protected]
Phone: 202.408.8422
Fax: 202.408.1255
Mail:
Privacy Issues
U.S. Travel Association
1899 Pennsylvania Avenue, NW, 11th Floor
Washington, DC 20006