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2025 Schedule of Events



We can’t wait to welcome you to Phoenix for ESTO 2025! As we build out the program, we’ll keep this page updated with fresh sessions designed to transform the way you approach destination marketing.

Rooted in the power of Ideas That Travel, every session is thoughtfully crafted to spark bold ideas and innovative strategies you can take home to shape the future of your destination. All sessions will be held at the JW Marriott Phoenix Desert Ridge Resort & Spa. Stay tuned for more!

Conference Credentials: All delegates are issued a non-transferable name badge at registration, which is required for admission to all official ESTO functions. If you lose your name badge, please visit registration.

Monday, August 12
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8:45am - 9:15am

Main Stage

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9:15am - 10:15am

Main Stage

  • Sponsored by
    InflightFlix
    Battelle Grand
    Greater Columbus Convention Center

    In this keynote, Sekou challenges our traditional view of growth. Ever since we were little, we’ve been obsessed with growth. But in order for the transformational leader to keep reaching the proverbial "next level," you must first transform your concept of the word "growth" in a sustainable way. Prepare to supercharge your resiliency through an energetic and inspiring keynote like no other.

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10:15am - 11:00am

Main Stage

  • Battelle Grand
    Greater Columbus Convention Center

    Join Jeni Britton, Founder & Chief Brand Officer of Jeni's Splendid Ice Creams, for a conversation on creating a personal brand and how to create, grow, and taste-test what works for you. From humble beginnings, setbacks, and challenges, Jeni’s story is a testament to resilience, creativity, and the art of building an iconic brand. In this session, Jeni will share her insights on strategic decisions, creative processes, and values. Learn how to move from scoop to success by gaining insight into creative thinking, brand development, and authenticity.

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1:35pm - 1:55pm

Main Stage

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1:55pm - 2:25pm

Main Stage

  • Battelle Grand
    Greater Columbus Convention Center

    Hear from content & social media experts Beautiful Destinations – a social media phenom with over 50 million followers and Wendy's Corporation – known for its authentic (and sometimes sassy) approach to building a brand on social media. Through sharing real-world examples, our experts will divulge actionable insights on content strategy that drives business impact and how you can best leverage social media for your own marketing success. This session promises to equip you with the tools and inspiration needed to navigate the evolving landscape of social media and content marketing. Don’t miss the opportunity to learn from the best and elevate your destination’s digital presence and content strategy.

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2:25pm - 2:55pm

Main Stage

  • Sponsored by
    Clear Channel Outdoor
    Battelle Grand
    Greater Columbus Convention Center

    Yohannan “Yogi” Terrell, a visionary leader dedicated to transforming Columbus into a fashion hub, shares insights on leveraging community and identity to enhance a destination and its marketing strategy. Through his initiatives, he has not only boosted local businesses and talent but also positioned Columbus as a vibrant cultural center. Yogi explores how fostering a sense of community can elevate a destination’s profile, and how by harnessing local talent, promoting authentic experiences, and celebrating cultural diversity, cities can distinguish themselves in the competitive travel landscape. Claude Molinari, President and CEO of Visit Detroit will then join Yogi on stage with an additional perspective on how Detroit has leaned into its own heritage, as the two leaders embark on an engaging conversation. Attendees will gain practical strategies for fostering community pride and leveraging local strengths to attract visitors.