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Schedule



ESTO delivers bold content, dynamic learning formats and opportunities to connect and equip destination marketing leaders with insights they can immediately put into action.

Explore the full schedule to start planning your experience at ESTO.

Tuesday, August 25
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9:00am - 10:00am

Main Stage

  • Grand Ballroom
    Philadelphia Marriott Downtown

    In today’s environment, even the strongest brands can’t stand still. Audiences are shifting, expectations are rising and loyalty is harder than ever to earn. From legacy franchises to emerging leagues, sports organizations are being forced to adapt in real time — balancing tradition with reinvention while performing under constant public scrutiny. This conversation brings together leaders from across the sports landscape to explore what it takes to stay relevant, build passionate communities and lead through constant change. From evolving fan expectations to organizational agility and cultural relevance, these executives will share how they are navigating disruption while continuing to grow, innovate and inspire loyalty. For destination leaders facing many of the same pressures, this session offers a fresh perspective on resilience, reinvention and leading when the landscape won’t stop shifting.

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1:00pm - 2:00pm

Main Stage

  • Grand Ballroom
    Philadelphia Marriott Downtown

    In the current global landscape, the challenges we face as destination leaders are no longer unique to travel. From the volatility of consumer sentiment to the rapid acceleration of digital expectations, the forces disrupting our industry are the same forces reshaping the global economy. To secure our next breakthrough, we must look beyond our own industry. This executive forum brings together the strategic architects behind some of the world’s most resilient retail, technology, and lifestyle brands to discuss the mandate for continuous evolution. We will move beyond identifying market trends to deconstructing the agility required to lead a brand through total industry transformation. Hear how destinations can translate global business innovations into a sustained competitive advantage, ensuring our destinations remain essential anchors in the lives of the modern consumer.