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Schedule



ESTO delivers bold content, dynamic learning formats and opportunities to connect and equip destination marketing leaders with insights they can immediately put into action.

Explore the full schedule to start planning your experience at ESTO.

Tuesday, August 25
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10:15am - 11:00am

Concurrent Session: Presentation

  • Franklin 1/2
    Philadelphia Marriott Downtown

    When state tourism offices, destination organizations, and airports align around shared data, strategy, and storytelling, the impact extends far beyond visitation. It influences air service development, funding conversations, economic growth, and resident sentiment.This panel brings together executive leaders from Colorado Tourism Office, Visit Denver, and Denver International Airport to share how cross-entity collaboration drives measurable outcomes across a destination ecosystem.

  • Franklin 5-7
    Philadelphia Marriott Downtown
    Destination marketing is no longer a domestic game. As global competition for travelers intensifies, the most innovative positioning, partnership, and audience strategies are increasingly coming from outside the U.S. In this session, Tiki's Jamie Claudio is joined by marketing and tourism leaders from Italy (ENIT), Ottawa, and Estonia, each of whom will share how they define their destination's brand, reach global audiences and adapt to changing traveler behavior. The discussion then opens into a frank Q&A on the geopolitical and competitive forces reshaping inbound travel, including the headwinds facing U.S. destinations, offering attendees practical ideas and a more global perspective on the work we all share.
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2:15pm - 3:15pm

Concurrent Session: Presentation

  • Franklin 5-7
    Philadelphia Marriott Downtown

    DMOs are under pressure to adopt AI, yet many lack a clear path from experimentation to operational impact. This peer-to-peer roundtable grounds the conversation in Visit Mesa’s AI roadmap, including what worked and what did not. Then the session shifts to facilitated discussion so attendees can compare approaches, address stakeholder expectations, connect AI efforts to ROI, and identify realistic next steps they can implement immediately.

  • Franklin 3/4
    Philadelphia Marriott Downtown

    Destination marketing works best when states and local DMOs are aligned — but in reality, competing priorities, funding structures, brand ownership and political dynamics often create friction behind the scenes.This hybrid session will begin with a candid conversation exploring where collaboration actually works, what commonly breaks alignment and how destination organizations can better navigate shared goals around tourism growth, air service, major events, advocacy and destination positioning.The second half of the session will shift into peer discussion at their tables, giving attendees the opportunity to openly share challenges, compare approaches and exchange practical strategies for building stronger state and local partnerships in increasingly complex environments.