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Program Schedule

 

What to Expect at ESTO

Each year, ESTO delivers bold content, dynamic learning formats and opportunities to connect and equip destination leaders with insights they can immediately put into action.

Session Format
  • Keynotes: Bold ideas and big-picture insights from industry leaders.
  • Mini Keynotes: Fast-paced spotlights on emerging strategies.
  • Presentations: Case studies and research-driven sessions.
  • Take-Off Talks: Short, story-driven talks with big impact.
  • Roundtables: Interactive discussions and peer exchange.

 

A Look Back at ESTO 2025

In Phoenix, the ESTO 2025 program set a new standard for how destination leaders learn and connect. Attendees experienced:

 

  • Immersive activations, including the hands-on AI Playground, where marketers explored practical applications of emerging technologies.
  • Fresh networking formats, such as Beyond the Classroom, designed to foster collaboration and exchange outside traditional sessions.
  • Purpose-driven engagement, highlighted by the expanded ESTO Cares initiative.

 

These highlights exemplify ESTO’s ongoing commitment to building programs that push boundaries and inspire action.

Event Policies

For full details including information around cancellations, substitutions, payments and photography, explore U.S. Travel’s general event policies and ESTO-specific guidelines.  

 

 

Tuesday, August 19
-
7:00am - 7:45am

Beyond the Classroom

  • Pre-Registration Required

    Join us for a relaxing and rejuvenating experience on August 19th where you’ll flow through a gentle yoga session that emphasizes connecting with the body, breath, and mind, encouraging physical, mental, and emotional well-being. Each participant will be provided with water, a towel, and a yoga mat. Comfortable attire recommended.

    Advance RSVP required through your personalized schedule.

  • Pre-Registration Required

    Immerse yourself in the soothing vibrations of our sound healing led by our local sound healer. This experience combines ancient healing techniques with the harmonious sounds of crystal bowls and other therapeutic instruments. End your session with a guided meditation, taking you to a grounded and relaxed mental state allowing you to conquer your week with a heightened sense of clarity and peace. Each participant will be provided with water, a towel, and a yoga mat. Comfortable attire recommended.

    Advance RSVP required through your personalized schedule.

-
12:45pm - 2:15pm

Main Stage

  • Close out ESTO 2025 with bold ideas, personal inspiration, and real momentum. From Capitol Hill insights to courageous leadership, this session is all about turning what you’ve learned into action.

    Featuring:

    • U.S. Travel Policy Call to Action – How you can shape national outcomes
    • Jenny Wood: Wild Courage – An energizing keynote on leading with purpose and confidence
    • Reflection & Rally – One bold step. One team idea. One way to move the industry forward.

    The future of travel isn’t coming. You’re building it. Let’s go.

     

    Lunch Buffet Menu

    Market Style Asian Chopped Salad

    -Tender Greens, Shaved Carrots, Bell Peppers, Cilantro, Scallions, Crunchy Wonton Strips, Creamy Sesame Dressing (Veg, GF), Ginger Soy Vinaigrette (V, GF)

    Mongolian Steak (DF)

    -Beef Tips, Broccoli, Mushrooms, Garlic, Sweet Soy, Scallions

    Teriyaki Chicken (GF, DF)

    -Seared Chicken, Peppers, Onions, Snap Peas, Teriyaki Sauce

    Vegetable Fried Rice (V, GF)

    -Carrots, Peas, Onions, Celery, Scallions

    Stir Fry Vegetables (V, GF)

    -Carrots, Snap Peas, Mushrooms, Baby Corn, Water Chestnuts

     

    Desserts

    Ube Cheesecake (Veg)

    Mango Passionfruit Shooters (V)

    Almond Sesame Cookies (Veg, GF, CN)

    Matcha Tarts (Veg)

     

    Beverages

    Coffee and Tea Service

     

    GF = Gluten Free; DF = Dairy Free; CN = Contains Nuts; Veg = Vegetarian; V = Vegan

-
2:30pm - 6:00pm

Beyond the Classroom

  • Pre-Registration Required

    About the Immersion: Arizona is home to 22 Native American Tribes, each with its own distinct traditions, yet proudly united by a rich heritage, that has shaped both the past and present of the region. This immersive experience offers a deep dive into Native dance, tribal customs, and the craftsmanship of more than 200 Native artisans at the Native Art Market in Old Town Scottsdale.   

    Be inspired as you create your own authentic memento, such as a dream catcher or beaded bracelet, alongside skilled artisans. Then, step next door to The Frybread Lounge, the first and only Indigenous – owned restaurant in Old Town Scottsdale, where you’ll savor traditional Native American Food and Drink.    

    This experience showcases, Experience Scottsdale’s dedication to celebrating and preserving Native American culture, fostering strong partnership with local tribes to ensure authentic, one-of-a-kind experiences that connect travelers to the regions’ Indigenous heritage.  

    Check-in: 2:30 p.m. – 2:45 p.m. at the JW Desert Ridge lower level Convention Center

    Buses will load at 2:45 p.m. and depart at 3:00 p.m.

    Limited to 30 participants. Hosted by Experience Scottsdale

    Questions? Please contact [email protected].

    Advance RSVP required through your personalized schedule.

-
2:30pm - 6:30pm

Beyond the Classroom

  • Hosted By
    Visit Phoenix

    Pre-Registration Required

    About the Immersion: At first glance, downtown Phoenix may seem like your typical city center, but beneath the surface lies an explosion of regional flavors and cultural identity – just waiting to be explored (and tasted)!   

    With more than 85% of the businesses in Phoenix’s downtown core locally owned, the city’s food scene is deeply rooted in its surroundings. Many establishments incorporate ingredients sourced directly from the Sonoran Desert, bringing a truly authentic taste of Phoenix to every dish.   

    On this experience you will visit some of downtown Phoenix’s most revered restaurants and bars, sampling bites and sips of Sonoran-style cuisine. And while tacos and margaritas may be a highlight, Sonoran ingredients are infused into every facet of the city’s diverse culinary scene.  

    As Phoenix continues to innovate and expand upon its dynamic food scene, you'll discover how destinations can leverage their culinary identity to drive tourism, create recognition and educate visitors on the culture, history and people behind the food. 

    Check-in: 2:30 p.m. – 2:45 p.m. at the JW Desert Ridge lower level Convention Center

    Buses will load at 2:45 p.m. and depart at 3:00 p.m.

    Limited to 50 participants. Hosted by Visit Phoenix

    Questions? Please contact [email protected].

    Advance RSVP required through your personalized schedule.