David Chastain

David Chastain has spent his career helping some of the world's most recognizable brands do one thing really well: find their best customer and build everything around them.
As VP of Strategic Verticals at Epsilon, David works at the intersection of consumer loyalty strategy and destination marketing, bringing hard-won lessons from retail, CPG, restaurants, finance, and automotive directly to the DMOs and travel brands who need them most. He's seen firsthand how brands like these don't just acquire customers, they identify their highest-value ones, deepen those relationships over time, and turn repeat behavior into sustainable revenue.
Now he's applying that same playbook to tourism. Because the most successful destinations aren't the ones that attract the most visitors, they're the ones that attract the right ones, and give them every reason to come back.