Skip to main content

Program

2021 Schedule of Events

Take a look at this years schedule.

SPEAKER TIME & LOCATION SESSION
SPEAKER TIME & LOCATION SESSION
8:00am to 12:00pm
JW Marriott Los Angeles L.A. LIVE
Other
Justin Laborde

New Normal in a Post Pandemic World - As we move beyond the shutdowns and social distancing forced on us by the pandemic and as the world continues to more fully reopen, the big question is what will travel look like in this “New Normal”? What trends have emerged from the virus that will reshape the travel space moving forward? The pandemic has radically changed perceptions of risk, responsibility, safety, cleanliness, social connection and the home and altered for the foreseeable future how we spend our money, enjoy our leisure time, work, shop and manage our health. These impacts will lead to a host of new travel trends in the near term including new expectations for hygiene and safety; virtual travel; isolation vacations and travel bubbles; hyper-personalized travel tools; “just in time” travel services, and travel options providing greater flexibility and value, among a host of others.

SPEAKER TIME & LOCATION SESSION
8:45am to 9:30am
JW Marriott Los Angeles L.A. LIVE
General Session

Roger Dow, President and CEO, U.S. Travel Assocation, Mayor Eric Garcetti, Adam Burke - President & CEO, Los Angeles Tourism & Convention Board, LA Tourism  Caroline Beteta, President & CEO Visit California

Bonin Bough
2:25pm to 3:15pm
JW Marriott Los Angeles L.A. LIVE
General Session
SPEAKER TIME & LOCATION SESSION
Heather McGowan
9:15am to 10:15am
JW Marriott Los Angeles L.A. LIVE
General Session
Sponsored by Crowdriff

When Heather McGowan and Chris Shipley wrote The Adaptation Advantage (April 2020, Wiley) they did not realize how prescient their advice and predictions would become when the coronavirus global pandemic required an immediate and dramatic shift in work, learning, and leading.   Predictions they made for the next three to five years, occurred over the following three to five weeks. Overnight companies remapped supply chains, pivoted product lines, and transformed to distributed work-from-home organization. Entire university and school systems adopted virtual delivery exclusively,  something many said they would never do. This new normal, or normal of now, requires a focus on culture, purpose, trust, psychological safety as we embark on the largest social experiment in human history. The virus has accelerated our future of work, expedited our human transformation to digital creating, and placed an even greater burden on leaders to inspire and motivate human potential. Even when the virus subsides, many of our new ways of working will remain and we will be the better for this forced transformation.

1:45pm to 2:45pm
JW Marriott Los Angeles L.A. LIVE
General Session