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Schedule



ESTO delivers bold content, dynamic learning formats and opportunities to connect and equip destination marketing leaders with insights they can immediately put into action.

Explore the full schedule to start planning your experience at ESTO.

Download the mobile app by searching for ESTO 2026 in the app store, or use the web version to personalize your schedule.

Tuesday, August 25
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10:15am - 11:00am

Concurrent Session: Presentation

  • Franklin 1-2
    Philadelphia Marriott Downtown

    When state tourism offices, destination organizations, and airports align around shared data, strategy, and storytelling, the impact extends far beyond visitation. It influences air service development, funding conversations, economic growth, and resident sentiment. This panel brings together executive leaders from Colorado Tourism Office, Visit Denver, and Denver International Airport to share how cross-entity collaboration drives measurable outcomes across a destination ecosystem.

     

    Takeaways: 

    • How coordinated messaging strengthens visitation and community support.
    • Where brand alignment often breaks down and how to build a more unified approach.
    • Real examples of collaboration that influenced growth, perception, and long term competitiveness.

     

  • Franklin 11-13
    Philadelphia Marriott Downtown

    When a global spotlight hits a host city—whether for the FIFA World Cup 26™ or a major political event—the pressure isn’t just on the stadium; it’s on the entire state ecosystem. The true test of a destination leader isn't just managing the logistics of a marquee event, but ensuring that momentum drives a measurable economic multiplier across the region.

    This high-level panel pulls back the curtain on the "Host City vs. State" dynamic, featuring leaders from Pennsylvania, Philadelphia and more. We’re moving past the highlight reels to discuss the candid, "unfiltered" realities of cross-sector collaboration. Learn how state and local DMOs align their brand identities so a marquee moment in one city fuels discovery and visitor spend statewide. From auditing global brand assets to navigating the friction of working with transportation authorities and civic leaders, this session provides the blueprint for turning intense global scrutiny into a cohesive, lasting legacy for every partner involved.

    Takeaways: 

    • The Unified Brand Architecture: Learn how to audit and evolve your destination’s "digital DNA"—integrating legacy icons with modern event narratives to create a flexible global framework that resonates with international travelers across an entire region.
    • The Host-to-State Partnership Blueprint: Identify the specific governance structures and communication workflows required to align state offices and local DMOs, ensuring that host city momentum translates into regional discovery and statewide economic lift.
    • Navigating High-Stakes Stakeholder Friction: Gain candid, 301-level Data & Insights into managing complex relationships with municipalities, transit authorities, and civic leaders when the eyes of the world are on your destination.
    • The Legacy Framework: Measuring Beyond the Visit: Move past short-term room nights to evaluate long-term success. We’ll break down strategies for measuring brand lift, resident benefit, and sustained demand—equipping you with a measurement narrative that justifies the investment to policymakers.
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2:15pm - 3:15pm

Concurrent Session: Presentation and Discussion

  • Franklin 3-4
    Philadelphia Marriott Downtown

    Destination marketing works best when states and local DMOs are aligned — but in reality, competing priorities, funding structures, brand ownership and political dynamics often create friction behind the scenes.

    This hybrid session will begin with a candid conversation exploring where collaboration actually works, what commonly breaks alignment and how destination organizations can better navigate shared goals around tourism growth, air service, major events, advocacy and destination positioning.

    The second half of the session will shift into peer discussion at their tables, giving attendees the opportunity to openly share challenges, compare approaches and exchange practical strategies for building stronger state and local partnerships in increasingly complex environments.

    Takeaways: 

    • Identify the most common sources of tension between state and local destination organizations — and what causes alignment to break down
    • Explore governance, funding and collaboration models that support stronger partnerships around branding, advocacy, air service and major events
    • Exchange practical peer-driven strategies for building trust, clarifying roles and creating more effective long-term collaboration between state and local organizations
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4:15pm - 4:45pm

Concurrent Session: Take Off Talk

  • Franklin 3-4
    Philadelphia Marriott Downtown

    Do your DMO and state have a hard time winning together? Do you need to galvanize stakeholders behind you? Have you met the power of reality TV? What started with hope and a creative pitch turned into a powerful integrated marketing and PR campaign when we hosted Top Chef. This case study will spur tactical ideas and spew food puns. Learn how reach, impressions and heads in beds led to a bipartisan film tax credit. Get inspired to turn TV clicks into bookable trips.

     

    Takeaways: 

    • Marketing and PR practitioners will learn to implement integrated strategies that convert viewers into visitors and clicks into dollars. 
    • Destination managers will be inspired to capitalize on mass media moments to strengthen their relationships with their partners and stakeholders. 
    • States and destinations will be inspired to work together on any project to stretch their budgets and win bigger than they could on their own.